TrailQwest Privacy Policy
Updated: February 17, 2025

Overview

This Privacy Policy describes the privacy practices of TrailQwest Inc. (“we,” “us,” or “our”) and explains how we handle personal information collected through our website (https://www.trailqwest.com) and mobile application (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

We collect personal information from our Users (i.e., individuals using the TrailQwest app) when you interact with our Services. This may include:

• Contact and Account Information:
  
  • Name, email address, and other contact details provided when you register or update your profile.
  • Profile information and preferences that you share with us.
• Usage Information:
  
  • Details of how you use the Services, including the trails you explore, points earned, and interactions with gamified features.
  • Log data such as your IP address, device type, browser type, operating system, and usage statistics.
• Location Data:
  
  • Approximate location data derived from your device (if you grant permission) to provide location-based trail recommendations and services.
• Device and Technical Data:
  
  • Information collected automatically via cookies and similar technologies, such as device identifiers and settings.
• Media and User Content:
  
  • Any photos, videos, reviews, or other content you upload or share through the app.

Note: TrailQwest does not collect sensitive personal information (e.g., biometric data) unless explicitly provided for specific features, and we do not collect data for users under 16 years of age.

Automatic Data Collection

When you use our Services, we and our service providers may automatically collect technical data using:

• Cookies and Similar Technologies:
  
  • To recognize your device, remember preferences, and analyze usage patterns.
• Local Storage:
  
  • To store user settings and other necessary data.
• Web Beacons/Pixels:
  
  • To track engagement with our emails and in-app notifications.

How We Use Personal Information

We use your Personal Information for purposes including:

• Providing and Improving Our Services:
  
  • To operate, maintain, and personalize your experience on TrailQwest.
  • To process your registration, manage your account, and support in-app functionalities.
• Communication:
  
  • To send you service-related notifications, updates, and customer support communications.
• Marketing and Research:
  
  • With your consent, to send promotional communications about TrailQwest and partner offers.
  • To analyze usage patterns and improve the Services.
• Compliance and Security:
  
  • To comply with legal obligations and protect against fraud or unauthorized activities.

How We Share Personal Information

We may share your Personal Information with:

• Service Providers:
  
  • Trusted third parties who assist us in operating our Services (e.g., hosting providers, analytics, and payment processors). These providers are contractually bound to protect your data.
• Legal and Regulatory Authorities:
  
  • When required by law or to protect our rights, safety, and property.
• Business Transfers:
  
  • In connection with a merger, sale, or other corporate transactions, your data may be transferred under similar privacy protections.

Note: Unlike the Endlss policy, TrailQwest does not involve multiple user roles (e.g., Brands, Sellers) or a chat feature, so related sections have been omitted.

Privacy Rights and Choices

You have rights regarding your Personal Information, including:

• Access and Correction:
  
  • Request access to and correction of your data.
• Deletion:
  
  • Request deletion of your Personal Information, subject to legal obligations.
• Opt-Out:
  
  • Unsubscribe from marketing communications by following the instructions in our emails or contacting us.
• Tracking Controls:
  
  • Manage cookie preferences via your browser settings or our Cookie Policy.

To exercise these rights, please contact us as described below. We may ask for additional information to verify your identity.

Security

We implement reasonable security measures (administrative, technical, and physical) to safeguard your Personal Information. However, no internet transmission or storage system can be completely secure.

Children’s Privacy

Our Services are not directed to children under 16 years of age. We do not knowingly collect Personal Information from children. If we become aware of such data collected without parental consent, we will delete it.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

Retention of Personal Information

We retain your Personal Information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Job Applicants

If you apply for a job with TrailQwest, we will collect and process your application information for recruitment purposes. This data will be used in accordance with our legitimate business interests and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the “Updated” date and, where appropriate, providing notice through our Services.

How to Contact Us